Legal & policies
Clear terms. Fair process.
The policies that govern this website, applications, enrolment, payments, privacy and student participation. Written for an Australian, NSW-based private training program.
Effective 30 August 2026
Policies in one place.
Read these before applying or paying. If you need an accessible copy or have a question, contact the Guild team.
Privacy policy
How The Guild of Master Barbers collects, uses, stores, discloses and protects personal information.
Read policy →02Website terms
The terms that apply when using The Guild of Master Barbers website, public content and online portals.
Read policy →03Enrolment terms
Terms covering acceptance, fees, attendance, safety, conduct, learning access, completion and student rights.
Read policy →04Refunds & cancellations
How student withdrawals, Guild cancellations, deferrals, missed sessions and consumer-law remedies are handled.
Read policy →05Cookie policy
A plain-language explanation of essential cookies, authentication and limited technical data on The Guild website.
Read policy →06Complaints & appeals
How applicants, students and other people can raise a concern, receive a fair response and ask for review.
Read policy →Before payment
Know who you are contracting with.
The numbered invoice and payment schedule should identify the provider's full legal name, ABN, accepted cohort, A$5,000 total fee, selected upfront or instalment schedule, and approved tax wording. Ask us before paying if any detail is missing.
hello@theguildofmasterbarbers.com →